NEWS


Featured Employer

Affiliated+Computer+Services%2c+Inc.+%28ACS%29+has+grown+since+it+was+founded+in+1988+to+become+a+Fortune+500+company+providing+business+process+outsourcing+%28BPO%29+services+to+commercial+and+governmental+clients.+The+company+continues+to+grow%2c+expand%2c+and+evolve+to+meet+the+demands+of+an+ever-changing+marketplace+and+continually+reinvents+itself+as+new+opportunities+arise.%26amp%3bnbsp%3b+From+the+start%2c+ACS+pursued+an+aggressive+growth+strategy+though+acquisitions.%26amp%3bnbsp%3b+ACS+began+by+providing+data+processing+and+other+services+to+banks+and+financial+institutions.+In+the+1990s+it+operated+an+ATM+network+that+was+second+only+to+that+of+Electronic+Data+Systems+Corporation+%28EDS%29+among+non-bank+networks.%26lt%3bbr+%2f%26gt%3b%0aThrough+acquisitions%2c+ACS+has+grown+from+a+regional+provider+based+in+Dallas+to+a+national+player+in+the+outsourcing+services+field.+After+establishing+itself+as+a+major+provider+to+federal%2c+state%2c+and+local+governments%2c+ACS+announced+in+August+2003+that+it+would+sell+its+government+solutions+business+to+Lockheed+Martin+Corporation+to+focus+on+providing+BPO+services+to+commercial+clients.%26lt%3bbr+%2f%26gt%3b%0aAdvantages+of+serving+diverse+industries+led+to+steady+and+successful+expansion+into+the+communications%2c+education%2c+energy%2c+government%2c+healthcare%2c+insurance%2c+manufacturing%2c+retail%2c+and+transportation+and+travel+sectors.%26amp%3bnbsp%3b+7-Eleven+was+one+of+our+first+expansion+clients%2c+and+after+more+than+a+decade%2c+the+relationship+with+ACS+continues+today.%26lt%3bbr+%2f%26gt%3b%0aACS+handles+jobs+its+clients+would+rather+hand+off.%26amp%3bnbsp%3b+As+an+outsourcer%2c+ACS+handles+functions+such+as+administration%2c+including+health+care+claims+processing%3b+finance+and+accounting%3b+human+resources%3b+payment+processing%3b+sales%2c+marketing%2c+and+customer+care+call+centers%3b+and+supply+chain+management.+BPO+services+account+for+most+of+the+company%26amp%3b%2339%3bs+sales.+ACS+also+offers+information+technology+and+systems+integration+services.+In+early+2010%2c+ACS+was+acquired+by+printing+equipment+giant+Xerox.%26lt%3bbr+%2f%26gt%3b%0a%26lt%3bbr+%2f%26gt%3b%0a%26lt%3bbr+%2f%26gt%3b%0aGlobal+Presence%26lt%3bbr+%2f%26gt%3b%0a%26lt%3bbr+%2f%26gt%3b%0aThe+mission+of+ACS+has+always+been+to+deliver+the+right+solutions+using+the+best+practices+and+providing+the+best+quality+at+the+lowest+cost+from+anywhere+in+the+world.+ACS+simply+manages+our+client%26amp%3brsquo%3bs%26amp%3b%2339%3b+operations+%26amp%3bndash%3b+no+matter+what+platform+or+process+%26amp%3bndash%3b+with+a+global+infrastructure+and+workforce%2c+experienced+field+administration%2c+and+proprietary+technologies%2c+processes%2c+and+procedures+that+assure+reliability%2c+cost+savings%2c+improved+performance%2c+business+continuity%2c+security%2c+and+practical+innovation.+The+strategic+acquisition+of+companies+with+an+international+presence+assists+our+global+expansion.+For+example%2c+our+acquisition+of+Motorola%26amp%3brsquo%3bs+HRO+unit+and+Ascom%26amp%3brsquo%3bs+Transport+Revenue+Division+added+numerous+locations%2c+including+offices+in+China%2c+France%2c+Italy%2c+Malaysia%2c+and+Spain.%26lt%3bbr+%2f%26gt%3b%0aACS%26amp%3brsquo%3b+global+delivery+model+has+many+benefits.+It+provides+a+follow-the-sun+workflow+using+the+most+cost-effective+combination+of+skills+and+resources+across+multiple+countries+and+time+zones.+It+enables+us+to+support+worldwide+and+regional+services+according+to+client+preferences.+It+combines+specialized+talents%2c+a+strong+work+ethic%2c+and+quality+service+with+labor+and+real+estate+cost+advantages.+Our+strategy+delivers+scalable+operations+and+on-demand+resources+to+our+clients.%26lt%3bbr+%2f%26gt%3b%0aWe+opened+our+first+offshore+facility+in+Monterrey%2c+Mexico+in+1995.+In+2001+we+acquired+a+company+with+sites+in+Jamaica%2c+Mexico%2c+and+the+Dominican+Republic+that+were+opened+in+1988.+Additional+centers+in+Mexico+were+opened+in+1997+and+1996.+We+added+service+centers+in+Guatemala+in+1998+and+Ghana+in+2000%2c+opened+offices+in+India+in+2001%2c+and+added+offices+in+Germany%2c+Malaysia%2c+Spain%2c+and+the+United+Kingdom+in+2002.+We+added+locations+in+France%2c+Fiji%2c+Ireland%2c+Singapore%2c+and+Brazil+in+2003%2c+Switzerland+in+2004%2c+and+the+Philippines+and+Poland+in+2005+and+2006.%26lt%3bbr+%2f%26gt%3b%0aCaribbean+and+Latin+America+expansion+continued+in+2009+with+the+acquisition+of+e-Services+Group+and+Multivoice.%26amp%3bnbsp%3b+Customer+care+services+are+provided+from+locations+in+Argentina%2c+Chile%2c+Colombia%2c+Jamaica+and+Peru.%26amp%3bnbsp%3b+ACS+offshore-bases+capabilities+provide+highly+trained+workforce+to+handle+complex+business+functions+convenient+to+Americas+and+Europe.%26lt%3bbr+%2f%26gt%3b%0aACS+global+presence+is+being+built+through+the+expansion+needed+to+meet+the+requirements+of+our+clients.%26amp%3bnbsp%3b+In+addition+to+ACS%26amp%3brsquo%3b+existing+global+footprint%2c+effective+February+8%2c+2010+ACS+became+ACS%2c+a+Xerox+Company.+This+transaction+will+continue+to+strengthen+ACS%26amp%3brsquo%3b+presence+in+the+EMEA+region.+Xerox+Europe+covers+17+countries+across+Europe+including+France%2c+UK%2c+Ireland%2c+Germany%2c+Netherlands%2c+Italy%2c+Spain%2c+Portugal%2c+Greece%2c+Austria%2c+Switzerland%2c+Belgium%2c+Sweden%2c+Denmark%2c+Norway+and+Finland.+Of+our+combined+130%2c000+employees%2c+more+than+14%2c700+are+located+in+Europe%2c+with+nearly+a+quarter+of+our+revenues+generated+from+this+region.